Management Essentials: Using psychological perspectives to understand and manage professional relationships (online)

Course Code
50284077

Fully Booked

Provider
OD&PL

Tutor(s):
Marcus Hill

Suitability
All staff, in particular suitable for line managers

Date(s)
Tuesday, July 14, 2026, 10:00 to 12:30

Max Places:
20

Description
This is a 2.5hr interactive online workshop.

Pre-requisites: None

Pre-work: None

Overall aim of course:
This workshop has been designed to provide an impetus to create a new
momentum for change amongst leaders. It is designed to help them
understand the need to analyse/select behaviours at work and how this
may be accomplished.

Intended outcomes and benefits from attending:
By the end of this workshop, participants will:
Understand how an understanding of psychological models can help
illustrate how leader’s behaviour can be best modified to achieve
successful outcomes at work
Understand transactional analysis and other models and how they can help
to clarify common leadership situations and create positive actions for
change

Indicative content: what the session will cover:
Transactional analysis
OK Corral
Drama and Quinby Durable Triangles
Managing relationships with staff at work
Overcoming conflict
Being self aware
Ongoing development of strategies to manage staff effectively.

Learning and teaching methods: An interactive workshop. The small
group size allows for ongoing discussion of the main themes and related
themes which are most valuable to the participants.

Tutor: Marcus Hill is a Learning and Development Advisor in OD&PL