Description
Pre-requisites/requirements/prior knowledge: None
Pre-work requirements: Participants are asked to familiarise
themselves with the University Committee guidelines
Overall aim of course:
To give participants more confidence in the skills appropriate to
servicing formal and informal meetings.
Intended outcomes and benefits from attending:
By the end of the course you will:
* Understand your role as a minute-taker and how to ensure that role is
respected by the chair and all meeting participants
* Have improved your confidence in preparing for the meeting,
understanding what is happening at the meeting, taking effective notes
and presenting the minutes afterwards
* Have explored a range of methods for taking notes
Indicative content: what the session will cover:
Introductions and expectations
* Setting the scene
* A chance to clarify your personal objectives for the course
Good practice for successful meetings
* Building a good relationship with the chair
* How the agenda can ensure a good meeting
* The attributes of effective minutes and notes
Listening
* Tuning up your listening skills
* How a speaker gives you clues
Taking notes
* Unlearning old, unhelpful habits
* Developing your own "shorthand"
* Developing a range of techniques that you can use at different
types of meeting
Intervening positively
* How to deal with the "waffler", the "rambler", the "mumbler" ..…
After the meeting
* Making sure you’ve got the minutes right
* How to present your minutes
Action planning
Learning and teaching methods:
The workshop is participative
Tutor information:
Judith Jewell is a learning and development consultant, specialising in
skills for meetings and writing at work; and management, team and
personal development.
Her first career was in the Department of Health, before becoming a
Senior Lecturer at the National School of Government. She set up her own
training company in 1997, with clients including Government departments,
local authorities and universities.
Judith is a magistrate on the South West London Justice Area bench, and
a volunteer tutor with Learn English at Home.
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